Shipping policy

SHIPPING POLICY

UAE Orders

Orders within the UAE will be processed and prepared for shipment as quickly as possible. Delivery times may vary depending on the destination and courier availability.
Once your order has been shipped, you will receive the available tracking information.

International Orders
FAITH ships internationally to selected destinations. Delivery times vary depending on the destination, customs procedures and courier service.
International orders may be subject to customs duties, taxes or import fees upon arrival in the destination country. These charges are not included in the product or shipping price and are the responsibility of the customer.

FAITH is not responsible for delays caused by customs clearance, local authorities, courier delays or circumstances outside our control.

Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your information carefully before completing your order.
If an order cannot be delivered due to incorrect or incomplete information provided by the customer, additional shipping charges may apply for redelivery.

Lost or Damaged Packages
If your order arrives damaged or you experience an issue with your delivery, please contact FAITH as soon as possible with your order number and, when applicable, photos of the package and item so we can assist you.

Order Tracking
When tracking information is available, it will be provided after your order has been dispatched.