FAQ

FREQUENTLY ASKED QUESTIONS

1.How do I choose the right size ?

 Please refer to our Size  Guide available on each product page. If you're between sizes or need additional help, feel to contact us and we'll be happy to assist you.

2. Do you offer delivery across the UAE?

Yes. We deliver throughout the UAE. Shipping costs and estimated delivery times will be displayed at checkout.

3. Do you ship internationally?

Yes. We offer international shipping to selected countries. Available shipping options and rates will appear at checkout based on your location.

4. How can I track my order?

Once your order has been shipped, you'll receive an email with your tracking information so you can follow your delivery.

5. Can I return or exchange an item?

Yes. Return requests must be made within 1 DAY OF RECEIVING YOUR ORDER. Items must be unworn, unused and returned in their original condition with all tags and packaging intact. Please refer to our Return Policy for full details.

6. Are return shipping costs free?

No. Return shipping costs are the responsibility of the costumer unless the item received is incorrect or defective.

7. Can I change or cancel my order?

Please contact us as soon possible after placing your order . If your order has already been processed or shipped, we may not be able to make changes or cancel it.

8. How can I contact Faith?

You can contact us through our website or email us at info@faithactivewear.com. We'll be happy to assist you.